GoFan box office TERMS OF USE

 

PLEASE READ ALL 25 SECTIONS OF THESE TERMS OF USE CAREFULLY BEFORE ACCESSING OR USING THE APPLICATION. ANY PURCHASE OF A TICKET IS A REVOCABLE LICENSE AND YOU ACCEPT RISK OF INJURY.  BY USING THE GOFAN BOX OFFICE SERVICE AND GOFAN BOX OFFICE APPLICATION YOU AGREE TO THE FOLLOWING TERMS:

1 INTRODUCTION

Welcome to GoFan Box Office.  GoFan Box Office is an interactive mobile application for the acceptance of payments for GoFan tickets and other services and merchandise (“Box Office Service”) and is operated by Huddle Tickets, LLC. ("Huddle", "us", "we", or "our").  These "Terms of Use" apply to the GoFan Box Office mobile applications through which the Box Office Service is provided and other interactive features or downloads that are operated by us and are available through, or interact with, such GoFan Box Office mobile applications (collectively, with the Box Office Service, "Application"), however accessed and/or used, whether via personal computers, mobile devices, or otherwise (collectively, "Device(s)"). 

GoFan is an interactive online ticketing service (“GoFan Service”). The GoFan Service is subject to its own Privacy Policy located at https://www.huddletickets.com/gofanprivacypolicy and Terms of Use located at https://www.huddletickets.com/gofantermsofuse. You acknowledge and agree that all information derived from your use of the Application may be shared with the GoFan Service; and, to the extent applicable, the GoFan Privacy Policy and GoFan Terms of Use shall apply to such information.

As used in these Terms of Use, the term “you” or “your” refers to a visitor to an Application, an administrative user of the Box Office Service (“User” or “Box Office User”), or a buyer or potential buyer through the Application (“Customer”). 

If you do not agree with any of the terms or conditions in these Terms of Use, you must not access or use the Application.

2 TERM

By accessing or using our Application, you agree to be bound by Box Office’s Terms of Use, and upon your initial access to or use of our Application, the term of these Terms of Use (the “Term”) will begin.  The Term will continue until the earlier of the time (a) the Box Office User ceases to access or use our Application, (b) the Box Office User does not have a GoFan administrator account (“Account”) through the Box Office User’s school, school related entity or school board (“School”), and (c) the Box Office User is not authorized to use the Application under the School’s GoFan account, and (d) the School’s agreement with Huddle for the Box Office Service or the GoFan Service terminates or expires.

From time to time, we may make revisions to these Terms of Use and the policies relating to the Application.  We will provide notice of such revisions either by revising these Terms of Use and indicating at the bottom of this page the date these Terms of Use were last revised or, for Box Office Users, by sending an email to the email address associated with the Box Office User’s Account, or both.  You agree that it is your responsibility to visit these Terms of Use periodically to review any such revisions.  Changes to these Terms of Use will be effective on the date noted in the posting and/or email we send to you.  By continuing to access or use the Application after revisions are effective, you accept and agree to abide by them.   

You agree that these Terms of Use are supported by good and valuable consideration, the receipt and sufficiency of which you hereby acknowledge.  Such consideration includes, without limitation, your accessing and using the Application. You further agree that Huddle may, in our sole discretion, refuse service, terminate any accounts you have with Huddle, and change eligibility requirements at any time.

3  THE APPLICATION; INTELLECTUAL PROPERTY RIGHTS

3.1   Copyright License.
Huddle and/or its licensors grant you a personal, non-exclusive, non-transferable, limited license to use the Application and Software embedded therein as provided to you as a part of the Application and in accordance with these Terms of Use and any instructions we may include on the Application or issue from time to time. You shall not (and shall not permit anyone else to) download, copy, modify, rent, loan, distribute, create a derivative work of, reverse engineer, decompile, or otherwise attempt to discover the source code (unless expressly permitted or required by law); or sell, lease, sublicense, assign, grant a security interest in or otherwise transfer any right in the Software; and you shall not exploit the Application in any unauthorized way whatsoever, including, but not limited to, by circumventing, removing, altering, deactivating, degrading or thwarting any of the protections in the Application; trespass; or burdening network capacity.  You may not download, modify, copy, distribute, transmit, publicly display, perform, reproduce, duplicate, publish, license, create derivative works from, or offer for sale any information contained on, or obtained from or through, the Application without our express written consent.  THE USE OF THE SOFTWARE OR ANY PART OF THE APPLICATION, EXCEPT FOR USE OF THE APPLICATION AS PERMITTED IN THESE TERMS OF USE, IS STRICTLY PROHIBITED AND INFRINGES ON THE INTELLECTUAL PROPERTY RIGHTS OF OTHERS AND MAY SUBJECT YOU TO CIVIL AND CRIMINAL PENALTIES, INCLUDING POSSIBLE MONETARY DAMAGES, FOR COPYRIGHT INFRINGEMENT.

3.2   Trademark Information.
Huddle and other Huddle trademarks, service marks, graphics, and logos used in connection with the Application may be service marks or registered service marks of Huddle.  Other trademarks, service marks, graphics, and logos used in connection with the Application, including but not limited to the logos of the School on such School’s page on the Application, may be the trademarks of their respective owners.  You are not granted any right or license in any of the aforesaid trademarks, and further agree that you shall not remove, obscure, or alter any proprietary notices (including trademark and copyright notices) that may be affixed to or contained within the Application.

4  BOX OFFICE USAGE

The Application allows Customers to buy and Schools to sell tickets for School events (“Ticket(s)”) and merchandise, including without limitation, spirit wear, other branded merchandise and/or concession items (“Merchandise”) through our online marketplace.  The Application may also allow Customers to register for summer camp, contribute to a fundraiser, and engage with other services offered by the School (collectively, “Service(s)”).  Each Box Office User’s use of the Application is subject to the School’s agreement with Huddle.  To be an authorized user of the Application, the School must have authorized the Box Office User to 1) access the GoFan Admin Account for the User’s School, and 2) sell Tickets, Merchandise and/or Services via the Application. The Box Officer User shall only sell Tickets for the events of the School that the User is authorized to access.  The Box Office User shall not permit any unauthorized user to use the Application. The Box Office User shall access the transactions and data related to an event only to manage sales of Tickets, Merchandise and/or Services, including selling Tickets to Customers, resending sales receipts to Customers, validating Tickets that have been purchased by Customers, and unredeeming Tickets, and the Box Office User shall not use the sales transaction information for any other purpose. A Box Office User may sell a Ticket through the Application only if the School has designated the Ticket for sale via the Application in the GoFan Admin Account.  In order to use the Box Office Service, the Box Office User must enter the User’s email address and password for the GoFan Admin Account into the Application.

Each Box Office User agrees and confirms that it provided accurate and complete information when it registered with the GoFan Service (“GoFan Registration Data"), and the User agrees to update its GoFan Registration Data to keep it accurate and complete.  Failure to provide accurate, current and complete GoFan Registration Data may result in the suspension and/or termination of the User’s Account and/or access to the Application.  Each Box Office User acknowledges and agrees that Huddle will use the GoFan Registration Data the User provides for use in maintaining the User’s Account.

The Box Office User must not reveal its Account information to anyone else.  The Box Office User is solely responsible for maintaining the confidentiality and security of its Account and for all activities that occur on or through its Account, and the User agrees to immediately notify Huddle of any security breach of its Account.  the Box Office User further acknowledges and agrees that it should not share its Account and/or password details with another individual.  Provided we have exercised reasonable skill and due care, Huddle shall not be responsible for any losses arising out of the unauthorized use of the User’s Account resulting from the User not following these rules.

4.1   Age Restrictions and Use of Service.
All Box Office Users must be over the age of 18.  If Huddle discovers that a Box Office User under eighteen (18) years of age has created a GoFan Admin Account or is a User under a GoFan Admin Account, Huddle will terminate the Account and remove the information, including any Content (as defined in Section 13 below), related to the Account.

Customer must be thirteen (13) years of age or older to use the Application.  By using the Application, Customer represents that Customer is thirteen (13) years of age or older, and that Customer will not permit a minor under the age of thirteen (13) to use the Application, or otherwise interact with the Application. Huddle will never knowingly solicit or accept Personally Identifiable Information (as defined herein) or Content (as defined in Section 13 below) from a Box Office User, Customer or visitor who Huddle knows is under thirteen (13) years of age. “Personally Identifiable Information” includes any information that may be used to specifically identify or contact you, such as your name, cell phone number, email address, student identification number, credit card information, and other types of personally identifiable information that we collect about you or you provide to us.  If Huddle discovers that a Customer under thirteen (13) years of age has posted Personally Identifiable Information or Content to the Application, Huddle will remove the information or Content.

If Customer is between thirteen (13) and eighteen (18) years of age, Customer needs permission from a parent or guardian to use the Application. Customers between thirteen (13) and eighteen (18) years of age may utilize the Application, with such parent or guardian’s approval.  If a Customer permits the Customer’s child or legal ward between thirteen (13) and eighteen (18) years of age (“Child”) to use the Application, the Customer hereby agrees to these Terms of Use on behalf of both the Customer and the Customer’s Child.  The Customer further agrees that the Customer is solely responsible for any and all use of the Application by Customer’s Child, regardless of whether Customer authorized such use.

4.2 International Restrictions.

In order to use the Application or GoFan Service, you represent and warrant that you are not (a) located in Cuba, Iran, North Korea, Syria, or any other country that is subject to a U.S. government embargo, or that has been designated by the U.S. government as a “terrorist-supporting” country or is on or that is on Title 15, Part 740  Supplement 1 Country Group E of the U.S. Code of Federal Regulations, and (b) is not listed on any U.S. Government list of prohibited or restricted parties.  You also must not be located in the European Union at the time you access or use the Application.

 The Application or its underlying technology may not be downloaded to or exported or re-exported outside of the United States.

5  ONLINE MARKETPLACE

The Schools (and not Huddle) set the prices for Tickets, Merchandise, and Services.  Huddle may provide pricing, shipping, listing and other guidance on the Application, and such guidance is solely informational (without any warranty as to accuracy).  Huddle has no control over and does not guarantee the safety or legality of the Tickets, Merchandise or Services; the truth or accuracy of the School’s content or listings; or the ability of a School to sell Tickets, Merchandise or Services or a Customer’s ability to pay for them.  In no event shall Huddle be responsible for the provision of Tickets, Merchandise or Services provided by Schools.

6  BUYING TICKETS, MERCHANDISE, AND SERVICES

Customer is responsible for reading the complete listing before making a commitment to buy Tickets, Merchandise, or Services.  Customer cannot change or cancel any orders after the sale is complete.  Payment is remitted to Huddle and disbursed to the School according to our individual agreement with each School.  

All Ticket Sales are final and non-refundable.  The determination of whether any refunds are granted for cancelled events will be made on a case-by-case basis at the direction of the School. 

6.1   Fees and Other Charges.
Customer may be charged fees for buying Tickets, Merchandise or Services through the Application (collectively referred to as "Convenience Fees").  Convenience Fees may vary depending on event type and location, type of Merchandise, and type of Service and may be changed at any time.  Convenience Fees or taxes, if applicable, may be disclosed to Customer prior to buying a Ticket, Merchandise, or Services.    

6.2   Payments.
Credit card transactions are handled by established third party banking institutions and processing agents.  Such third party banking institutions and processing agents receive the information needed to verify and authorize Customer’s credit card or other payment information.  Payments received for Tickets, Merchandise, and Services purchased via the Application are processed by such established third party banking institutions and processing agents on behalf of the School and credited to the School in accordance with Huddle’s individual agreement with each School.

Payments are due and payable immediately.  Customer can pay the full order amount, which includes any applicable Convenience Fees and taxes, using one of the accepted payment methods.

Customer’s obligation to pay for a Ticket, Merchandise, or Service is satisfied when Huddle has received the payment in full.

6.3  Resale.
The Application  cannot be used to resell Tickets, Merchandise, or Services that have already been sold, distributed or forwarded through the GoFan Service or Box Office Service.

6.4  No Transmission.

Customer must not sell, transmit or aid in transmitting any description, account, picture, recorded transmission, video recording or other reproduction of the event to which the ticket is issued.

 

7  EVENT CANCELLATIONS, POSTPONEMENT AND OTHER EVENT CHANGES

At the direction of the School hosting an event that has been cancelled, Huddle may remove the event and any listings related to the event from the Box Office Service.  Huddle is not responsible for any events removed from the Box Office Service by mistake.

Huddle is not responsible for postponements, partial performances, venue or time changes, or oversold events.  No Ticket refunds will be issued, except as authorized by the School.  Huddle recommends that Customer contact the School responsible for such event to address any event-related concerns.

8  THIRD PARTY RESOURCES

Applications, software, and websites of one or more third parties may be accessible to a Box Office User through the Application and/or in connection with a Box Office User’s Account (“Third Party Resources”).  The User’s use of Third Party Resources is subject to the terms and conditions of use and/or privacy policies established by such third parties, and Huddle shall have no liability or responsibility for the privacy practices or other actions of any Third Party Resources.  The User is solely responsible for any and all material that it posts, re-posts, shares in connection with any Third Party Resources or otherwise engages with such Third Party Resources.  Some third parties may impose fees for access to Third Party Resources, and the User is responsible for all such fees.  The User hereby agrees to indemnify Huddle and its Schools, subsidiaries, officers, directors, employees, agents, contractors, partners and licensors against all claims, injuries and/or damages, including, without limitation, attorneys’ fees that arise from or are related to the User’s use of any Third Party Resources.

9  RULES FOR SWEEPSTAKES, CONTESTS AND GAMES

In addition to these Terms of Use, sweepstakes, contests, games or other promotions (collectively, "Promotions") made available through the Application may have specific rules that are different from these Terms of Use. By participating in a Promotion, you will become subject to the Promotion’s rules. We urge you to review the Promotion’s rules before you participate in a Promotion. Promotion rules will control over any conflict with these Terms of Use.

10  USE AND DISCLOSURE OF INFORMATION

Huddle reserves the right to take steps Huddle believes are reasonably necessary or appropriate to enforce and/or verify compliance with any part of these Terms of Use.  You acknowledge and agree that Huddle may, without liability to you, access, use, preserve and/or disclose your purchase and/or sale history, Content, and the Box Office User’s Account information to law enforcement authorities, government officials, and/or a third party, as Huddle believes is reasonably necessary or appropriate, if legally required to do so or if we have a good faith belief that such access, use, disclosure, or preservation is reasonably necessary to: (a) comply with legal process or request; (b) enforce these Terms of Use, including investigation of any potential violation thereof; (c) detect, prevent or otherwise address security, fraud or technical issues; or (d) protect the rights, property or safety of Huddle, its users, a third party, or the public as required or permitted by law.

You agree that Huddle and its subsidiaries and agents may collect, maintain, process and use diagnostic, technical, usage and related information, including, but not limited to, technical information about your computer, system, WiFi and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to the Application, and to verify compliance with these Terms of Use.  To enable Huddle’s partners and third party developers to improve their software, hardware and services designed for use with the Application, Huddle may also provide any such partner or third party developer with a subset of diagnostic information that is relevant to that partner’s or developer’s software, hardware and/or services, as long as the diagnostic information is in a form that does not personally identify you.

11  OUR PRIVACY POLICY

You understand that by using the Application, you consent and agree to the collection and use of certain information about you, which may include Personally Identifiable Information, and that your use of the Application is in accordance with our privacy policy (“Privacy Policy”).  You further consent and agree that Huddle may collect, use, transmit, process and maintain information related to your use of the Application, any Devices used to access and use the Application, and the Box Office User’s Account, for purposes of providing the Application.  Information collected by Huddle when you use the Application may also include technical or diagnostic information related to your use that may be used by Huddle to support, improve and enhance the Go Fan Service and the Application.  For more information, please read our full Privacy Policy at https://www.huddletickets.com/boxofficeprivacypolicy.

12  ADDITIONAL TERMS FOR MOBILE DEVICE USERS

Huddle grants Customer the right to use the Application only for Customer’s personal use.  Huddle grants Box Office User the right to use the mobile application only on behalf of Box Office User’s School in connection with an authorized use of the Application.  You must comply with all applicable laws and third party terms of agreement when using the mobile application (e.g. your wireless data service agreement).  

13  CONTENT

You own and are solely responsible for any content that you submit, including images, text, audio or other materials (“Content”).  By submitting Content, you grant Huddle a non-exclusive, worldwide, perpetual (or for the duration of any copyright or other rights in such Content), irrevocable, royalty-free, transferable, sublicensable (through multiple tiers) right to use, reproduce, distribute, create derivative works from, publicly perform, display, store, or publish in any way, in any media known now or in the future.  You grant Huddle the right to use your name or image in association with your Content, if we so choose.  Further, to the fullest extent permitted under applicable law, you waive your moral rights in the Content and promise not to assert such rights against us, our sublicensees or assignees.

You represent and warrant that the Content: (a) is owned by you or you control all necessary rights to it; (b) does not violate, misappropriate or infringe on the rights of any third party including intellectual property rights, privacy rights or publicity rights; (c) is accurate, not obscene, false, libelous or defamatory; and (d) will not cause injury to any person, entity or system. You will indemnify Huddle for any and all claims resulting from your Content. Huddle has the right but not the obligation to monitor, edit or remove your Content.  The Content is non-confidential and Huddle will not be liable for its use or disclosure.

13.1     Image or Likeness.
By purchasing a Ticket through Box Office, Customer expressly grants to the School and its agents, except where prohibited by law, the right and license to use Customer’s image or likeness (and that of any accompanying minor Ticket holder) in any live or recorded transmission or reproduction of the event, or any part thereof, for all purposes, in any and all media, whether now known or hereafter developed, without compensation.

14  LIMITATIONS ON USE

You agree that you will NOT use the Application to:

·   Upload, download, post, email, transmit, store or otherwise make available any content that is unlawful, harassing, threatening, harmful, tortious, defamatory, libelous, abusive, violent, obscene, vulgar, invasive of another’s privacy, hateful, racially or ethnically offensive, or otherwise objectionable;

·       Stalk, harass, threaten or harm another;

·       Request personal or other information from a minor (any person under the age of 18 or such other age as local law defines as a minor) who is not personally known to you, including, but not limited to, any of the following: full name or last name, home address, zip/postal code, telephone number, picture, or the names of the minor's school, church, athletic team or friends;

·       Pretend to be anyone, or any entity, you are not — you may not impersonate or misrepresent yourself as another person (including celebrities), entity, another Application user, a Huddle employee, or a civic or government leader, or otherwise misrepresent your affiliation with a person or entity;

·       Engage in any copyright infringement or other intellectual property infringement (including uploading any content to which you do not have the right to upload), or disclose any trade secret or confidential information in violation of a confidentiality, employment, or nondisclosure agreement;

·       Upload, post, email, transmit, store or otherwise make available any material that contains viruses or any other computer code, files or programs designed to harm, interfere or limit the normal operation of the Application (or any part thereof), or any other computer software or hardware;

·       Interfere with or disrupt the Application (including accessing the Application through any automated means, like scripts or web crawlers), or any servers or networks connected to the Application, or any policies, requirements or regulations of networks connected to the Application (including any unauthorized access to, use or monitoring of data or traffic thereon);

·       Plan or engage in any illegal activity; and/or

·       Gather and store personal information of any other users of the Application to be used in connection with any of the foregoing prohibited activities.

15  COPYRIGHT NOTICE - DMCA

Pursuant to the Digital Millennium Copyright Act (the "DMCA"), you may file a notification of claimed infringement (“Notification”) with the Designated Agent of Huddle identified below if you believe that a webpage hosted by Huddle is violating your rights under U.S. copyright law. (See Title 17, United States Code, Section 512(c)(3)).  If you believe that any content in which you claim copyright has been infringed by anyone using the Application, please contact Huddle's designated DMCA agent (“Designated Agent”) as described below.  Huddle may, in its sole discretion, suspend and/or terminate accounts of users that are found to be repeat infringers.

15.1     Procedure for Making a Claim of Copyright Infringement.
To serve a Notification on Huddle, send your Notification to Huddle’s Designated Agent as follows:

By mail: Huddle Tickets, LLC
Attention: Legal Department
6445 Shiloh Rd.
Suite B
Alpharetta GA 30005

By e-mail:         legal@huddleinc.com

15.2     Notification.
In order to be effective under the DMCA, the Notification must (i) be in writing, and (ii) be provided to Huddle’s Designated Agent.  The Notification also must include the following:

1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;
2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single Notification, a representative list of such works at that site;
3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit Huddle to locate the material;
4. Information reasonably sufficient to permit Huddle to contact the complaining party, such as an address, telephone number, and if available, an electronic mail address at which the complaining party may be contacted;
5. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
6. A statement that the information in the Notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Upon receipt of the written Notification containing the information described in 1 through 6 above, Huddle will:
a. Remove or disable access to the material that is alleged to be infringing; and
b. Take reasonable steps to promptly notify the subscriber that it has removed or disabled access to the material.

15.3     Counter Notification.
If a notice of copyright infringement has been filed against you, you may file a counter notification (“Counter Notification”) with Huddle’s Designated Agent.  In order to be effective, a Counter Notification must be written and include substantially the following:

1. A physical or electronic signature of the subscriber;
2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled;
3. A statement under penalty of perjury that the subscriber has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; and
4. The subscriber's name, address, and telephone number, and a statement that the subscriber consents to the jurisdiction of Federal District Court for the judicial district in which the address is located, or if the subscriber's address is outside of the United States, for any judicial district in which Huddle may be found, and that the subscriber will accept service of process from the person who provided Notification or an agent of such person.

Upon receipt of the written Counter Notification containing the information as described in 1 through 4 above, Huddle will:
a. Promptly provide the complaining party with a copy of the Counter Notification; and
b. Replace the removed material or cease disabling access to the material within 10 to 14 business days following receipt of the Counter Notification, unless Huddle’s Designated Agent first receives notice from the complaining party that an action has been filed seeking a court order to restrain the alleged infringing party from engaging in infringing activity relating to the material on Huddle’s system or network.

NOTE: Under the DMCA, claimants who make misrepresentations concerning copyright infringement may be liable for damages incurred as a result of the removal or blocking of the material, court costs, and attorneys’ fees. (See Title 17, United States Code, Section 512(d)).

NOTE: The information in this Section 15 is provided to you for informational purposes only, and is not intended as legal advice. If you believe your rights under U.S. copyright law have been infringed, you should consult an attorney.

16  TERMINATION

16.1  Customer Termination

Customer’s rights under these Terms of Use will automatically terminate without notice if Customer fails to comply with its terms.  Huddle may at any time, under certain circumstances and without prior notice, immediately terminate or suspend all or a portion of Customer’s access to the Application.  Cause for such termination shall include: (a) violations of these Terms of Use or any other policies or guidelines that are referenced herein and/or posted on the Application; (b) a request and/or order from law enforcement, a judicial body, or other government agency; (c) where provision of the Application to Customer is or may become unlawful; (d) unexpected technical or security issues or problems; or (e) Customer’s participation in fraudulent or illegal activities.  Any such termination or suspension shall be made by Huddle in its sole discretion and Huddle will not be responsible to Customer or any third party for any damages that may result or arise out of such termination or suspension of access to the Application.  

Upon termination, Customer will lose all access to the Application and any portions thereof, including, but not limited to, any Content Customer posted on the Application.  In addition, after a period of time, Huddle may delete information and data stored in or as a part of Content, provided we may retain and use Customer’s information and Content as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.  Consistent with these requirements, we will try to delete Customer’s information and Content as soon as is reasonably practical.  Customer understands and acknowledges that there might be latency in deleting information from our servers and back-up versions might exist after deletion.  Any individual components of the Application that Customer may have used subject to separate software or other license agreements will also be terminated in accordance with those agreements.

16.2  Box Office User Termination

A Box Office User’s rights under these Terms of Use will automatically terminate without notice if the User fails to comply with its terms.  Huddle may at any time, under certain circumstances and without prior notice, immediately terminate or suspend all or a portion of the User’s Account and/or access to the Application.  Cause for such termination shall include: (a) violations of these Terms of Use or any other policies or guidelines that are referenced herein and/or posted on the Application; (b) a request by the User of the School to close its Account; (c) a request and/or order from law enforcement, a judicial body, or other government agency; (d) where provision of the Application to the User or School is or may become unlawful; (e) unexpected technical or security issues or problems; or (f) the User’s or the School’s participation in fraudulent or illegal activities.  Any such termination or suspension shall be made by Huddle in its sole discretion and Huddle will not be responsible to the User, the User’s School or any third party for any damages that may result or arise out of such termination or suspension of the User’s Account and/or access to the Application.  

Upon termination of the User’s or the School’s Account, the User will lose all access to the Application and any portions thereof, including, but not limited to, the User’s Account and any Content the User posted on the Application.  In addition, after a period of time, Huddle will delete information and data stored in or as a part of the User’s Account and Content, provided we may retain and use the User’s information and Content as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.  Consistent with these requirements, we will try to delete the User’s information and Content as soon as is reasonably practical.  The User understands and acknowledges that there might be latency in deleting information from our servers and back-up versions might exist after deletion.  Any individual components of the Application that the User may have used subject to separate software or other license agreements will also be terminated in accordance with those agreements.

17   THE APPLICATION IS PROVIDED "AS-IS"; INTERNET CONNECTIVITY

YOU EXPRESSLY UNDERSTAND AND AGREE THAT THE APPLICATION IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND THAT FROM TIME TO TIME HUDDLE MAY REMOVE THE APPLICATION FOR INDEFINITE PERIODS OF TIME, OR TERMINATE ACCESS TO THE APPLICATION IN ACCORDANCE WITH THESE TERMS OF USE.  HUDDLE AND THE SCHOOLS, AND ITS AND THEIR AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.  IN PARTICULAR, HUDDLE AND THE SCHOOLS, AND ITS AND THEIR AFFILIATES, SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, PARTNERS AND LICENSORS DO NOT GUARANTEE, REPRESENT OR WARRANT THAT (I) THE APPLICATION WILL MEET YOUR REQUIREMENTS; (II) YOUR USE OF THE APPLICATION WILL BE TIMELY, UNINTERRUPTED, SECURE OR ERROR-FREE; (III) ANY INFORMATION OBTAINED BY YOU AS A RESULT OF THE APPLICATION WILL BE ACCURATE OR RELIABLE; (IV) ANY DEFECTS OR ERRORS IN THE SOFTWARE PROVIDED TO YOU AS PART OF THE APPLICATION WILL BE CORRECTED; OR (V) THE APPLICATION WILL BE FREE FROM LOSS, CORRUPTION, ATTACK, VIRUSES, INTERFERENCE, HACKING, OR OTHER SECURITY INTRUSION.

ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE APPLICATION IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.  YOU FURTHER ACKNOWLEDGE THAT THE APPLICATION IS NOT INTENDED OR SUITABLE FOR USE IN SITUATIONS OR ENVIRONMENTS WHERE THE FAILURE OR TIME DELAYS OF, OR ERRORS OR INACCURACIES IN, THE CONTENT, DATA OR INFORMATION PROVIDED BY THE APPLICATION COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE.

To access the Application, Devices must be connected to the internet. Failure to maintain the specified internet connection requirements may result in your inability to access the Application. If you fail to maintain an internet connection, the quality and availability of the Application will be affected.  You are responsible for all costs and any other charges or expenses charged by your internet service provider. 

18    LIMITATION OF LIABILITY

18.1     Use of the Application.
EXCEPT AS SPECIFICALLY PROVIDED IN THESE TERMS OF USE, NEITHER HUDDLE NOR THE SCHOOLS NOR ITS AND THEIR AFFILIATES, SUPPLIERS, EMPLOYEES, AGENTS, OR CONTRACTORS SHALL UNDER ANY CIRCUMSTANCES OR UNDER ANY LEGAL THEORY (INCLUDING, BUT NOT LIMITED TO, TORT OR CONTRACT) HAVE ANY LIABILITY TO YOU OR TO ANY OTHER PERSON OR ENTITY FOR THE FOLLOWING LOSSES, DAMAGES, OR COSTS:

(A) ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL LOSSES OR DAMAGES (INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF EARNINGS, LOSS OF BUSINESS OPPORTUNITIES, PERSONAL INJURIES, OR DEATH) THAT RESULT DIRECTLY OR INDIRECTLY FROM OR IN CONNECTION WITH YOUR RELIANCE ON OR USE OF THE APPLICATION (INCLUDING, BUT NOT LIMITED TO, ANY MISTAKES, OMISSIONS, INTERRUPTIONS, COMPUTER OR OTHER HARDWARE OR SOFTWARE BREACH, FAILURES OR MALFUNCTIONS, DELETION OR CORRUPTION OF FILES, WORK STOPPAGE, ERRORS, DEFECTS, DELAYS IN OPERATION, DELAYS IN TRANSMISSION, OR FAILURE OF PERFORMANCE OF THE APPLICATION, OR ANY OTHER MISTAKES, OMISSIONS, LOSS OF EMAIL OR OTHER INFORMATION OR DATA); OR USE OF THE TICKETS (INCLUDING ATTENDING AN EVENT FOR WHICH THE TICKETS WERE ISSUED), USE OF THE MERCHANDISE, OR USE OF THE SERVICES; OR

(B) ANY LOSSES, CLAIMS, DAMAGES, EXPENSES, LIABILITIES, LEGAL FEES, OR OTHER COSTS THAT RESULT DIRECTLY OR INDIRECTLY FROM OR IN CONNECTION WITH ANY ALLEGATION, CLAIM, SUIT, OR OTHER PROCEEDING BASED UPON A CONTENTION THAT THE USE OF THE APPLICATION OR USE OF THE TICKETS (INCLUDING ATTENDING AN EVENT FOR WHICH THE TICKETS WERE ISSUED), USE OF THE MERCHANDISE, OR USE OF THE SERVICES, BY YOU OR ANY OTHER PERSON OR ENTITY INFRINGES UPON THE CONTRACTUAL RIGHTS, PRIVACY, CONFIDENTIALITY, COPYRIGHT, PATENT, TRADEMARK, TRADE SECRET, OR OTHER INTELLECTUAL PROPERTY RIGHTS OF ANY THIRD PARTY.

NEITHER HUDDLE, NOR THE SCHOOLS, NOR ITS OR THEIR SUPPLIERS, EMPLOYEES, AGENTS, OR CONTRACTORS SHALL HAVE ANY LIABILITY WHATSOEVER FOR ANY DAMAGE, LOSS, OR DESTRUCTION TO YOUR DEVICE(S).  THIS SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY RELATING TO SUCH ACTIVITY.

18.2     Attending an Event.
You understand and acknowledge that your attendance at the event is voluntary, and, despite reasonable safety precautions, your attendance may result in personal injury (including death) or property damage.

BY USING THE APPLICATION, YOU, ON BEHALF OF YOURSELF AND ANY MINORS ACCOMPANYING YOU, ACKNOWLEDGE AND VOLUNTARILY ASSUME ALL RISKS AND DANGERS INCIDENTAL TO THE EVENT, WHETHER OCCURRING BEFORE, DURING OR AFTER THE EVENT. Such risks include specifically (but not exclusively) the danger of being injured by thrown sports equipment (including bats at baseball and softball games); thrown, batted or kicked balls; thrown, dropped or launched items; projectiles; persons; distractions; and any incidents or accidents associated with crowds of people or the negligence or misconduct of other spectators.

 YOU FURTHER AGREE THAT HUDDLE AND ALL OF OUR RESPECTIVE AFFILIATED ENTITIES, AGENTS, OFFICERS, DIRECTORS, OWNERS AND EMPLOYEES AND THE SCHOOL, ITS CONFERENCE, ITS LICENSEES, SPONSORS, VENDORS, COACHES, PLAYERS, AGENTS, REPRESENTATIVES  AND JUDGES AND OFFICIALS (ALL SUCH ENTITIES REFERRED TO AS THE “ENTITIES”) WILL NOT BE RESPONSIBLE FOR ANY PERSONAL INJURY, DEATH, PROPERTY DAMAGE OR OTHER LOSS SUFFERED AS A RESULT OF YOUR (OR YOUR ACCOMPANYING MINOR’S) PARTICIPATION IN OR ATTENDANCE AT AND OBSERVANCE OF THIS EVENT OR RESULTING FROM THE NEGLIGENCE OF ANY ENTITIES.

 You further release the Entities from and against any and all claims that you (or any minors accompanying you) have or may have for invasion of privacy, defamation, violation of any right of publicity, or any other cause of action arising out of the production, reproduction, distribution, transmission, publication, public performance, broadcast or exhibition of advertisements, promotions, content, programs or materials in which recordings or photographs of you or any accompanying minor from the event appear. BY ATTENDING THE EVENT, YOU ARE DEEMED TO HAVE GIVEN A FULL RELEASE OF LIABILITY TO THE ENTITIES TO THE FULLEST EXTENT PERMITTED BY LAW. If a minor(s) is with you, you are deemed to have given all of the foregoing grants of rights releases and waivers on behalf of such minor(s).

18.3     Restrictions on Limitation of Liability.
Certain of the above limitations may not apply if your state does not allow the exclusion or limitation of implied warranties or does not allow the limitation or exclusion of incidental or consequential damages.  In those states, the liability of Huddle and its employees, affiliates, suppliers, agents, and contractors is limited to the maximum extent permitted by law.  All limitations and disclaimers stated in these Terms of Use also apply to Huddle’s third party contractors, as third party beneficiaries of these Terms of Use.  All representations, indemnifications, and limitations of liability contained herein shall survive the termination of these Terms of Use; any other obligations of the parties hereunder shall also survive, if they relate to the period before termination or if, by their terms, they would be expected to survive such termination.

19   INDEMNITY

19.1     Use of the Application.
You agree that you shall be responsible for and shall defend, indemnify, and hold harmless Huddle and its employees, affiliates, suppliers, agents and contractors and shall reimburse us for any damages, losses or expenses (including, without limitation, reasonable attorneys’ fees and costs) incurred by us in connection with any claims, suits, judgments, and causes of action arising out of (a) any violation of applicable laws or regulations by you (or any parties who use the Box Office User’s Account, with or without the User’s permission, to access the Application); (b) your use of the Application, including, without limitation, any data, information or Content that you post or upload to the Application; (c) violation or infringement of contractual rights, privacy, confidentiality, copyright, patent, trademark, trade secret, or other intellectual property and proprietary rights arising from your use of the Application or your use of the Tickets (including attending an event for which the Tickets were issued), your use of the Merchandise, or your use of the Services; (d) your breach of any provision of these Terms of Use; and (e) any liabilities, injuries, death, loss and/or damages of any kind arising from your attendance at an event for which the Ticket was issued.

20   ELECTRONIC COMMUNICATIONS

You agree that we may make communications available to you by posting them on the Application or, for a Box Office User, sending an email to the email address the User provided to us that is associated with the User’s Account, or both and that such communications, as well as notices, disclosures, agreements and other communications that we provide to you electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by us.

21   DISPUTE RESOLUTION; MANDATORY BINDING ARBITRATION; CLASS ACTION WAIVER

IF YOU FOLLOW THE PROCEDURES SET FORTH IN SECTION 21.1 BELOW, YOU HAVE THE RIGHT TO OPT OUT OF THIS DISPUTE RESOLUTION PROVISION (EXCEPT JURY TRIAL WAIVER) WITHIN 30 DAYS OF YOUR ACCEPTANCE OF THESE TERMS OF USE AS DEFINED IN SECTION 2 ABOVE (THE “OPT-OUT PERIOD”). OTHERWISE, YOU WILL BE BOUND TO SETTLE ANY DISPUTES YOU MAY HAVE WITH HUDDLE THROUGH THE FOLLOWING DISPUTE RESOLUTION PROCEDURES.

YOU AND HUDDLE AGREE TO ARBITRATE — RATHER THAN LITIGATE IN COURT — any and all claims, disputes, or controversies between you and Huddle, including any parents, subsidiaries, affiliates, officers, directors, employees, or agents of Huddle, whether based in contract, statute, regulation, ordinance, tort (including, but not limited to, fraud, misrepresentation, fraudulent inducement, negligence, or any other intentional tort) or other legal or equitable theory (“Dispute”) that arise out of or in any way relate to these Terms of Use, any of the services provided under these Terms of Use or any other services or products that Huddle provides to you in connection with these Terms of Use (including but not limited to amounts that Huddle charges you for services or products provided, any alleged breach related to the collection, retention or disclosure of your personal information, and any alleged violation of Huddle’s Privacy Policy available at http://www.huddleinc.com/privacypolicy.  You and Huddle also agree to arbitrate any and all Disputes that arise out of or relate in any way to any services or products provided to you by Huddle or any of its affiliated entities under any other agreement.  Notwithstanding this agreement to arbitrate, you and Huddle may bring appropriate Disputes against each other in small claims court, if the Dispute falls within the small claims court's jurisdiction, or before the Federal Communications Commission, the relevant state public utilities commission, or any other federal, state, or local government agency authorized by law to hear the Dispute.

21.1     Opt Out.
You may opt out of this dispute resolution provision (except for the jury trial waiver contained in Section 21.6 below) by notifying Huddle of that intent during the Opt-Out Period by sending an email to Huddle at legal@huddleinc.com or via U.S. mail to Huddle, Attn: Head of Legal, 6445 Shiloh Rd., Suite B, Alpharetta, GA 30005, stating that you are opting out of this dispute resolution provision.  Exercising this right, should you choose to do so, will not affect these Terms of Use with Huddle, and you may remain a GoFan and Box Office user.  If you opt out of the dispute resolution provision, that opt out will remain in effect if Huddle modifies this section in the future or you agree to a new term of service under these Terms of Use.  If you enter into a new agreement with Huddle that includes a dispute resolution provision and you want to opt out of that provision, you will need to follow the instructions in that agreement for opting out.

21.2     Class Action Waiver.
You and Huddle agree that all Disputes between you and Huddle will be arbitrated individually, and that there will be no class, representative, or consolidated actions in arbitration.  If you or Huddle brings a claim in small claims court, the class action waiver will apply, and neither of us can bring a claim on a class or representative basis. Furthermore, neither you nor Huddle may participate in a class or representative action as a class member if the class action asserts Disputes that would fall within the scope of this arbitration agreement if they were directly asserted by you or Huddle. We both agree that this class action waiver is an essential part of our arbitration agreement and that if this class action waiver is found to be unenforceable by any court or arbitrator then the entire arbitration agreement set forth in this Section 21 will not apply to any Dispute between you and Huddle, except for the provisions of Section 21.6 waiving the right to jury trial. This class action waiver may not be severed from our arbitration agreement.

21.3     Arbitrator Authority.
The arbitration between you and Huddle will be binding.  In arbitration, there is no judge and no jury.  Instead, our Disputes will be resolved by an arbitrator, whose authority is governed by these Terms of Use. You and Huddle agree that an arbitrator may only award such relief as a court of competent jurisdiction could award, limited to the same extent as a court would limit relief pursuant to these Terms of Use. An arbitrator may award attorneys' fees and costs if a court would be authorized to do so, and may issue injunctive or declaratory relief if that relief is required or authorized by the applicable law, but that injunctive or declaratory relief may not extend beyond you and your dealings with Huddle.  Review of arbitration decisions in the courts is very limited.

21.4     Informal Dispute Resolution.
You and Huddle agree that you will try to resolve Disputes informally before resorting to arbitration.  If you have a Dispute, first call Head of Legal at the following number: 678.218.0909.  If the Huddle representative is unable to resolve your Dispute in a timely manner, you agree to then notify Huddle of the Dispute by sending a written description of your claim to Huddle, Attn: Head of Legal, 6445 Shiloh Rd., Suite B, Alpharetta, GA 30005, so that Huddle can attempt to resolve it with you.  If Huddle does not satisfactorily resolve your claim within 30 calendar days of receiving written notice of your claim to Head of Legal, 6445 Shiloh Rd., Suite B, Alpharetta, GA 30005, then you may pursue the claim in arbitration.  Neither you nor Huddle may initiate arbitration without first following the informal dispute resolution procedure provided in this paragraph and thereafter, if the Dispute is still not resolved, the party who desires to initiate arbitration must provide the other written notice of the intent to file for arbitration.  If you are sending a written notice of your intent to file for arbitration to Huddle, please send such notice via U.S. mail to Huddle, Attn: Head of Legal, 6445 Shiloh Rd., Suite B, Alpharetta GA 30005.  If Huddle is sending you a written notice of our intent to file for arbitration, we will send it to the last known address of record we have on file for you.

21.5     Arbitration Procedures.
You and Huddle agree that these Terms and the services Huddle provides to you affects interstate commerce and that the Federal Arbitration Act and not state arbitration laws applies for all Disputes. All arbitrations shall be conducted by the American Arbitration Association ("AAA").  The AAA's rules are available on its website at www.adr.org or by calling 1-800-778-7879. If the claim asserted in arbitration is for less than $75,000, the AAA's Consumer Arbitration Rules will apply. If the claim asserted is for $75,000 or more, the Commercial Arbitration Rules will apply.  If there is a conflict between the AAA's rules and this dispute resolution agreement, this dispute resolution agreement shall control. To initiate arbitration, you must send a letter requesting arbitration and describing your claims to Huddle at legal@huddleinc.com or via U.S. mail to Huddle, Attn: Head of Legal, 6445 Shiloh Rd., Suite B, Alpharetta GA 30005.  You must also comply with the AAA's rules regarding initiation of arbitration.  The arbitration will be held in the metro Atlanta, Georgia area.  Each party will bear its own expenses in the arbitration and will share equally the costs of the arbitration; provided, however, that the arbitrator may, in his or her discretion, award costs and fees to the prevailing party.  Arbitration shall be final and binding upon the parties.  Judgment upon the award may be entered in any court having jurisdiction over the award or over the applicable party or its assets.

21.6     Jury Trial Waiver.
If for any reason this arbitration agreement is found to be unenforceable, or if you opt out of this dispute resolution agreement, you and Huddle expressly and knowingly WAIVE THE RIGHT TO TRIAL BY JURY. This means that a Judge rather than a Jury will decide Disputes between you and Huddle if, for any reason, the arbitration agreement is not enforced.

21.7     Survival. 
This dispute resolution provision survives the termination of your Services and these Terms of Use with Huddle. If you bring a claim against Huddle after termination of these Terms of Use, or for a Box Office User after termination of the User’s Account, or that is based in whole or in part on events or omissions that occurred while you were a Huddle customer, this dispute resolution provision shall apply.

22     AMAZON TERMS

The Application uses Amazon Web Services (AWS).  As a condition of using the Application, you hereby agree to the AWS Customer Agreement located at https://aws.amazon.com/agreement/.

23     ADDITIONAL TERMS FOR THE APPLE VERSION OF THE APPLICATION

The following terms in this Section 23 shall apply only to the version of the Application that is installed on Apple’s IOS platform:

23.1     These Terms are between you and Huddle, and not with Apple. Huddle, not Apple, is solely responsible for the Application and the content thereof. 

23.2     The license granted to you for the Application is a non-transferable license to use the Application on any Apple-branded Products that you own or control and as permitted by the Usage Rules set forth in the App Store Terms of Service, except that the Application may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.

23.3     Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Application.

23.4      In the event of any failure of the Application to conform to any applicable warranty, you may notify Apple, and Apple will refund to you the purchase price for the Application, if any; and, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Application.

23.5      Apple is not responsible for addressing any claims from you or any third party relating to the Application or your possession and/or use of the Application, including, but not limited to: (i) product liability claims; (ii) any claim that the Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.

24.6.     You acknowledge that, in the event of any third party claim that the Application or your possession and use of the Application infringes that third party’s intellectual property rights, Apple is not responsible for the investigation, defense, settlement and discharge of any such intellectual property infringement claim.

24.7      You acknowledge and agree that Apple, and Apple’s subsidiaries, are third party beneficiaries of this Agreement, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third party beneficiary thereof.

 

24    MISCELLANEOUS

Any and all rights not expressly granted to you in these Terms of Use are hereby reserved by Huddle.

These Terms of Use and their performance shall be governed by the laws of the State of Georgia, United States of America, without regard to its conflict of laws provisions.  Notwithstanding the preceding sentence, if you access the Application in a state where that state’s law requires that such state’s law governs, then the law of that state (where so required) will be governed by the state where the Application is accessed.

In no event shall Huddle be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation, strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes or acts of God, and interruptions, loss or malfunctions of utilities, communications or computer (software and hardware) services; it being understood that Huddle shall use reasonable efforts which are consistent with accepted practices in its industry to resume performance as soon as practicable under the circumstances.

You may not assign, convey, subcontract or delegate your rights, duties or obligations hereunder.  Huddle may assign these Terms of Use to any purchaser of all or substantially all of the assets to which these Terms of Use relate.

Huddle may at any time amend and modify these Terms of Use and your continued use of the Application will be conditioned upon the terms and conditions in force at the time of your use.  You may not modify these Terms of Use.

These terms and conditions shall be deemed severable.  In the event that any provision is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

Any Sections that by their nature should survive the termination or expiration of these Terms of Use, or which would reasonably be expected to be performed after the termination or expiration of these Terms of Use, shall survive and be enforceable after termination or expiration of these Terms of Use, including any licenses granted to Huddle hereunder which shall survive in accordance with its terms, and the provisions relating to ownership, indemnification, limitations of liability and governing law. 

Huddle does not waive any provision or right Huddle fails to insist upon or enforce strict performance of any provision of these Terms of Use.   

Unless otherwise agreed to by you and Huddle in writing, these Terms of Use and any other documents incorporated by reference (including hyperlinks) constitute the entire agreement and understanding between you and us with respect to the subject matter of these Terms of Use, and supersede any prior understandings or agreements (whether oral or written) regarding the subject matter.


25    QUESTIONS

If you have any questions, comments or complaints regarding these Terms of Use or the Application, please contact us as follows:

By mail:  
Huddle Tickets, LLC
Attn: Head of Legal
6445 Shiloh Road
Suite B
Alpharetta GA 30005

By e-mail: legal@huddleinc.com

 

Last updated: August 7, 2019

 

 
 
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